Returns & Exchanges

At Ubqari Store, we strive for perfection in every stitch, but if your fashion purchase isn't a perfect fit, we offer a seamless 30-day return and exchange policy. To be eligible, items must be unworn, unwashed, and still have all original tags attached.

1

Initiate Your Request

Log into your Ubqari Store account and navigate to the 'Order History' section to select the items you wish to return or exchange.

2

Package Your Items

Place the items in their original packaging, ensuring all garment tags are intact, and include the printed return authorization slip inside the box.

3

Ship the Parcel

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

4

Receive Refund or Exchange

Once our quality control team inspects your return, we will process your refund to the original payment method or ship your new exchange size within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing